Privacy Policy

1. Introduction

Welcome to Evasphere (“we”, “our”, or “us”).

We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website and mobile application (“Services”).

By using our Services, you consent to the processing of your personal data as described in this Privacy Policy.

2. Personal Data We Collect

We may collect and process the following personal data:

a. Personal Information

• Name
• Email address
• Phone number
• Company name
• User credentials (username, password)

b. Usage and Technical Data

• IP address
• Device type and operating system
• Browser type
• Access times and pages viewed
• App usage activity

c. Additional Information

• Information provided through support requests or communications

3. Purpose of Processing Personal Data

In compliance with PDPA, we process your personal data for the following purposes:

• To provide and manage our Services
• To authenticate users and manage accounts
• To improve system functionality and user experience
• To respond to inquiries and provide customer support
• To send important updates and service notifications
• To comply with legal and regulatory requirements
• To ensure system security and prevent unauthorized access

4. Disclosure of Personal Data

We do not sell your personal data. However, your data may be disclosed to:

• Service providers (e.g., hosting, IT support, analytics)
• Business partners (only where necessary)
• Regulatory authorities or law enforcement agencies (if required by law)

All third parties are required to protect your data in accordance with applicable laws.

5. Data Security

We take reasonable steps to protect your personal data, including:

• Secure servers and infrastructure
• Access control and authentication
• Encryption where appropriate

However, please note that no transmission over the internet is completely secure.

6. Data Retention

Your personal data will be retained only for as long as necessary to:

• Fulfill the purposes stated in this policy
• Comply with legal and regulatory obligations

We will take reasonable steps to ensure that data is securely deleted when no longer required.

7. Your Rights Under PDPA

Under the Personal Data Protection Act 2010, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Withdraw your consent for data processing
• Limit the processing of your personal data

To exercise these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our Services. You may manage your cookie preferences through your browser settings.

9. Third-Party Services

Our Services may include links or integrations with third-party platforms. We are not responsible for their privacy practices, and we encourage you to review their policies.

10. Transfer of Personal Data

Your personal data may be transferred to locations outside Malaysia. In such cases, we will ensure that adequate data protection measures are in place in accordance with PDPA requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Last Updated” date.

12. Contact Information

If you have any questions or requests regarding your personal data, please contact: